Testimonials

What our Customers Say About Us

At 1st Office we are proud of our track record in achieving 100% customer satisfaction. Every member of our team is driven to provide the best possible service to every customer we work with, whether a sole trader or multi-national business you will always be guaranteed a first class service from 1st Office.

Here are just a small selection of testimonials from our customers.

Why not give us a call today and see the benefits that we can bring to your business

Tel: 0845 688 6868

We made the decision to move our print contract to 1st office based on a combination of not only price but also of service levels that were promised and supported by references and testimonials. It has been proven that the decision was a good one.

 

At time of the contract starting we were in the middle of a large building project where the factory was being extended and new offices built. It meant that the installation date was forever moving, often at short notice but throughout it all 1st Office were nothing but accommodating. When the installation date came it was done quickly and without incident.

Since then any extra training or queries have been dealt with in a timely manner and the account is running smoothly.

Any 1st Office staff that we have dealt with has been courteous and professional and I would not hesitate in recommending them in the future.

Neil Richards

1st Office Equipment have now looked after Beaufort Montague Harris’s photocopying/printing needs now for several years. We have always found them a nice local company to deal with. Engineers will always come out promptly when called, and for any more technical issues they speak directly to our IT company . I would be more than happy to recommend their services to any other company in the area

Geraint James

Until recently I had been sourcing all my office equipment, including photocopiers and printers, from a local firm in Braunton and over the years I had acquired a miscellaneous collection of copiers and printers of various makes and ages, requiring several different types of ink cartridges. This was expensive in terms of consumables for the printers and maintenance contracts for the copiers. A few months ago I received an invitation to an “Open Day” held by 1st Office Equipment in Barnstaple and I went along just to find out more about the company and see what they had to offer. I met Peter who explained about their service and the potential benefits to my business and offered to carry out an audit of our copier and printer usage to establish the current running costs and provide me with a comparative quotation from his company. Peter came promptly and carried out the audit over a period of days, providing me with a full analysis of current running costs and a detailed quotation showing how I could make savings of about £90 with his company. As a result, we now have matching photocopiers at both offices and compatible printers/scanners (of much better quality than the previous equipment) leased from Peter’s company, which deals with all the maintenance, servicing and provision of consumables, making us much more cost efficient. The company reimbursed the last quarter’s lease payment on my old copier and even purchased some of our younger printers, saving me the job of having to dispose of them. I was so impressed with the service provided, and Peter’s professional attitude and attention to detail, that I invited him as a visitor to one of our meetings, as a result of which he has now joined the Chapter. I would therefore have no hesitation in recommending his services to my clients and contacts and to other members of BNI

Philip Taylor

Just a note to thank you and your staff at 1st Office for your superb service over the last 10 years.  We have always found the service both for yourself and other members of the team both efficient and courteous.

 

It is always nice to deal with a local company and people that are on hand to offer that little bit extra. It is also a bonus to deal with the same people on a regular basis and not to have a change of staff every 5 minutes.

The personal touch that you offer makes it that little bit easier to run a busy office.  We know that you are on hand to keep everything running smoothly.  We have especially benefited from your introduction of Power Retrieve and all the help we received in setting that up.

We wish you well and hope to continue our business with you in the future.

Angela Rodda

We have used 1st Office Equipment for the supply and service of our multi functional photocopiers in our Solicitors offices. We have received excellent personalised service, responding to our every need and have built an excellent relationship with 1st Office, who meet all the demands of our business with great professionalism

Tony Burke

Young Black has dealt with 1st Office for many years now. Upon renewal of contract we have checked out some other companies but have always gone back to 1st Office. We find them professional, reliable, have good quality products, excellent maintenance service when needed, which is not very often and very willing to discuss our companies needs and provide us with the most suitable product

Cheryll Brown

BJ Dixon Walsh has been a customer of 1st Office Equipment for many years now. Last year when we moved premises to Rumwell Hall, on the outskirts of Taunton, we invited you to review our printing hardware. We were pleased that after undertaking a thorough print survey you supplied us with a proposal highlighting where significant savings could be made. We would like to take this opportunity to thank you for all of the hard work and dedication shown, from the initial print survey through to the installation of a new fleet of printers and photocopiers and the required ongoing support. At all times our contact with 1st Office has been both professional and reliable. Moving to a single supplier for all print related items has taken away the headache of having to source consumables and take care of printers in-house. The options that 1st Office offered and continue to offer means that we are confident that our print costs are controlled and as such BJ Dixon Walsh are happy to recommend your services in the future

David Lockyer

The print solution installed for us by 1st Office realised a 30% reduction in the number of print devices required, significant cost savings and productivity increases

RGB Holdings Ltd

Just wanted to tell you what a good decision it was when we swopped to you for our photocopier/printer at the beginning of the year.

 

We have had great service right from the start of the process – we were initially called up by one of your staff who did a brilliant job of persuading me to look into what you offered. I am so glad I did.

We have not only saved money but also now have a much superior copier/printer than before. This is in addition to having access to your brilliant after sales service as well as very prompt and efficient maintenance help.

I love the fact that we are dealing with a local company and that 1st Office are as green as they can be.

I would thoroughly recommend you (in fact I have) and look forward to many years of continued collaboration.

Gina Mann

I am sure 1st Office has a sterling reputation for the service it provides within its industry but yesterday you excelled yourself.
As Funeral Directors we produce service sheets for funerals and we had left this particular one to the eleventh hour. Something we don?t normally do. But on this occasion there were special requests to insert at the last minute.
We were all prepared to go to print and ??.. our machine had broken down!
One call to your office and you were on to it, recognising our need like a hound chasing a hare!

 

Your fitter was here with the correct parts within the hour and our machine was printing within an hour and a half.
We got to the Church on time all present and correct!

Your service in our hour of need could not have been bettered by the Savoy Hotel!
We are most grateful to you for pulling out all the stops on this exceptional occasion.

Stephen Ware

BJ Dixon Walsh has been a customer of 1st Office Equipment for many years now.  Last year when we moved premises to Rumwell Hall, on the outskirts of Taunton, we invited you to review our printing hardware. We were pleased that after undertaking a thorough print survey you supplied us with a proposal highlighting where significant savings could be made.

 

We would like to take this opportunity to thank you for all of the hard work and dedication shown, from the initial print survey through to the installation of a new fleet of printers and photocopiers and the required ongoing support. At all times our contact with 1st Office has been both professional and reliable.

Moving to a single supplier for all print related items has taken away the headache of having to source consumables and take care of printers in-house. The options that 1st Office offered and continue to offer means that we are confident that our print costs are controlled and as such BJ Dixon Walsh are happy to recommend your services in the future.

BJ Dixon Walsh